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We are committed to ongoing specifying, testing & selecting of tools and equipment, which we believe are an ideal combination of quality, price and suitability for the professional user market. You should never find a “Cheap & Nasty” amongst our Product & Equipment range.
“Regardless of the product, the warranty, the circumstance, if you are unhappy with the performance of any of our equipment, please contact us. We want to make sure you and no other customer is disappointed.”
All products sold by Evic Group have been selected by us because we have tested them or have had them manufactured to our own specification. Although many of these products have various manufacturers guarantee’s or warranty they ALL come under our own “Guarantee of Quality”.
Some products have a 12 month warranty, others have an unconditional replacement guarantee. In all cases we will replace or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Please note that consumer products i.e. sandpaper, grinding disc, blades etc do not have period of time warranty or guarantee. There may be circumstances where you are not entitled to a remedy.
For further information about Australian Consumer Law and consumer guarantees, visit www.consumerlaw.gov.au.
For further information about Delivery, Returns & Refunds please go to our Delivery & Returns.